Frequently Asked Questions
Everything you need to know about bringing Solara style into your home.
What is the standard shipping timeframe for furniture orders?
Most furniture and large decor items are processed within 2-3 business days and typically arrive within 7-10 business days depending on your location.
Do you offer international shipping?
Currently, Solara Home ships exclusively within the continental United States and Canada. We are working on expanding our global shipping options soon.
What is your return policy for home textiles?
We accept returns on unused textiles, such as rugs and bedding, within 30 days of delivery. Items must be in their original packaging with all tags attached.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. Over 80% of our wooden furniture collection is crafted from FSC-certified timber or reclaimed materials.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal for real-time updates.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger furniture purchases.